Security
Your data stays yours.
We don't train on your conversations. We don't store video footage. We don't sell data. Here's exactly what we do.
GCP / GKECloudflare WAFAES-256 at restMulti-tenant isolationWhatsApp Business API
Infrastructure
Enterprise infrastructure. Startup speed.
GCP / GKE Cloud
- Google Cloud Platform (GCP) hosting
- Kubernetes Engine (GKE) container orchestration
- Cloud Run for serverless API endpoints
- Regional data residency available
- 99.9% uptime SLA target
Cloudflare Edge
- Global CDN with DDoS mitigation
- Web Application Firewall (WAF)
- SSL/TLS encryption in transit
- Bot protection & rate limiting
- Edge caching for sub-100ms responses
Data Security
- AES-256 encryption at rest
- PostgreSQL with encrypted volumes
- Qdrant vector store — isolated per tenant
- No cross-tenant data access
- Automated backup & point-in-time recovery
Compliance & Privacy
Your data. Your rules.
WhatsApp Business API
Alfred operates exclusively via the official WhatsApp Business Cloud API. No unofficial clients, no scraping, no ToS violations.
GDPR-Aligned
Data collected through Alfred and Fovea is processed lawfully, stored with purpose limitation, and deletable on request. We don't sell data.
Multi-Tenant Isolation
Every client deployment runs in an isolated environment. Your data is never accessible by other clients, LunaVIs staff, or third-party models.
Incident Response
Defined incident response process with 24h notification for data events. Security patches applied within 48h of disclosure.
Data Practices
What we do — and don't — do with your data
✓Store conversation context in your isolated vector store (Qdrant) to power Alfred memory
✓Log camera events and detections within your Fovea tenant for audit trails
✓Use interaction data to improve your specific Alfred agent's performance
✓Provide full export and deletion capabilities for your data on request
✕Sell or share your data with any third party for any reason
✕Use your data to train shared or general-purpose AI models
✕Store WhatsApp messages beyond the retention window you configure
✕Grant other clients or LunaVIs staff access to your tenant data
Questions about security?
We can walk through our security architecture for your specific use case — reach out directly.
Get in Touch