Singapore businesses run lean teams in a tight labour market, and customers still expect a WhatsApp reply within minutes. Alfred handles English-language enquiries and bookings around the clock; Fovea turns the CCTV already in your outlets into footfall, dwell-time and alert data.
Manpower is one of the largest costs for Singapore SMEs, and front-desk roles are hard to fill. Customer expectations, meanwhile, are set by the most responsive businesses in the city: a WhatsApp enquiry sent at 10pm is expected to get a real answer, not an auto-reply saying the office is closed.
The enquiries that eat staff time are repetitive — trial-class slots at a tuition centre, clinic availability, whether a unit is still on the market, when a renovation firm can visit. Alfred answers those in English from your own knowledge base, books into your calendar and passes everything else to your team with context. It does not converse in Mandarin, Malay or Tamil yet.
Retail rents make every square metre accountable. Fovea connects to existing cameras over RTSP and measures zone counts and dwell time per outlet, processed on-site, with an end-of-day report per store.
Parents ask about levels, timings, fees and trial slots — usually in the evening. Alfred answers from your timetable and fee sheet, books trial classes and sends your team a summary.
Centre managers stop spending evenings in WhatsApp.
How Alfred works →Alfred answers availability, pricing and location questions, books appointments into your calendar and escalates anything clinical to staff with the full thread attached.
The front desk serves patients in the room, not the inbox.
How Alfred works →Count visitors per zone, measure dwell time at displays and compare outlets with an automated end-of-day report — from the cameras already installed.
Staffing and layout decisions tied to real traffic.
How Fovea works →Personal Data Protection Act 2012 (PDPA)
A summary of how the products are built, not legal advice. Full detail on the Security page.
Not today. Alfred supports English, Arabic and Urdu. In Singapore it replies in English, and conversations it can’t handle are escalated to your team with the thread attached.
Yes. Alfred books and confirms appointments through calendar integration and logs every conversation to your CRM.
No. Fovea is software installed on a computer at your site; it connects to your existing IP cameras over RTSP. Our team sets it up remotely using your camera credentials — no site visit and no new hardware.
On your premises. Fovea runs on a computer at your site; footage stays there and LunaVIs never stores it. Only events and analytics metadata are sent to the dashboard.
Early Access is open for Singapore businesses. No commitment required.
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