Saudi customers expect a fast reply in Arabic, and their busiest hours rarely match your staffing — especially in Ramadan. Alfred answers WhatsApp enquiries around the clock; Fovea gives new malls, venues and showrooms live occupancy data from the cameras they already have.
Saudi customers want an answer in Arabic, in a natural register — not a translated script. A showroom in Riyadh, a clinic in Jeddah and a developer in Al Khobar all see the same pattern on WhatsApp: short, direct questions, sent expecting a reply now.
Demand also follows its own calendar. The working week runs Sunday to Thursday, and during Ramadan activity shifts after iftar — many businesses see their heaviest enquiry volume late at night, when teams are thinnest. Alfred answers those hours without a night shift, and bookings follow whatever hours your calendar says.
Vision 2030 has driven fast growth in retail, entertainment and hospitality — new malls, new venues, new staff learning new sites. Fovea gives operators live occupancy, zone counts and dwell times from the CCTV already installed, with video processed on-site.
Customers ask for a service slot, a test drive or a price on WhatsApp. Alfred checks the calendar, offers times, collects make and model year, confirms the booking and sends your team a summary.
Service advisers stop answering the same five questions all day.
How Alfred works →For Riyadh and Jeddah projects, Alfred asks what your sales team needs — budget, cash or financing, unit type, move-in timeline — and only books site visits with buyers who match.
Sales teams spend site visits on buyers who can transact.
How Alfred works →Count people per zone, set a threshold per area and get a WhatsApp alert when a queue or zone crosses it — early enough to open another counter before customers walk out.
Staff move to where the crowd is, while it is still there.
How Fovea works →Personal Data Protection Law (PDPL), enforced by SDAIA
A summary of how the products are built, not legal advice. Full detail on the Security page.
Alfred detects Arabic automatically and replies in Arabic. The substance of each answer comes from your own knowledge base and conversation flows, so what customers read reflects how your business already speaks.
Alfred answers 24/7, and booking flows follow your calendar — change your hours for Ramadan or Eid and the slots Alfred offers change with them.
Fovea video never leaves your premises. In-Kingdom hosting for Alfred’s conversation data and the Fovea dashboard is a goal we are working towards — share your requirement at onboarding and we will tell you exactly where data sits today.
No. Fovea processes video on-premises over RTSP from your existing cameras. Only events and analytics metadata are sent to the dashboard.
Early Access is open across Riyadh, Jeddah and the Eastern Province. No commitment required.
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