LunaVIs is headquartered in Pakistan. Commerce here runs on WhatsApp and cash on delivery, and customers write Urdu in Latin script as often as in Urdu script. Alfred handles those conversations; Fovea turns existing CCTV into alerts and daily footfall.
Pakistani customers mix Urdu and English freely. Alfred supports Urdu script and English natively with automatic language detection, so customers get an answer in their language instead of a menu. Many customers type Urdu in Latin script (“Roman Urdu”); that isn’t supported yet, and those conversations are escalated to your team.
For online stores, cash on delivery is the default, and every unconfirmed COD order is a potential return and a wasted courier fee. For real estate in DHA, Bahria Town and Gulberg, every unanswered evening enquiry is a buyer who called someone else. Both are WhatsApp problems.
Pakistani businesses already invest heavily in CCTV, but footage is usually reviewed only after an incident. Fovea processes video on-site and sends only events to the dashboard, so it stays useful without a large upload connection.
When a customer messages about an order, Alfred confirms the items, address and COD amount, answers delivery questions and logs the result to your CRM.
Confirmed orders go out; doubtful ones get caught before dispatch.
How Alfred works →Buyers ask about plot size, block, payment plan and possession. Alfred qualifies budget and timeline, shares the details you provide, and books office or site visits for your agents.
Agents call back buyers, not browsers.
How Alfred works →Set zones on existing cameras and get an instant WhatsApp alert for after-hours intrusion or loitering, plus daily footfall and dwell time for your stores.
Owners hear about an incident as it happens, not the next morning.
How Fovea works →A summary of how the products are built, not legal advice. Full detail on the Security page.
Not yet. Alfred supports Urdu script and English natively with automatic language detection. Roman Urdu isn’t supported yet, so those conversations are escalated to your team with the thread attached.
Yes, as a conversation flow: Alfred confirms order details, address and amount when the customer messages, and logs the result to your CRM. Messages you start yourself need Meta-approved WhatsApp templates.
Yes. LunaVIs is headquartered in Pakistan and builds its products for businesses in Pakistan and across the Middle East.
Fovea processes video on-premises and only sends events and analytics metadata to the dashboard, so it does not stream footage to the cloud.
Early Access is open across Pakistan. No commitment required.
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