UAE customers message in English and Arabic — often in the same sentence — and expect an answer tonight, not tomorrow morning. Alfred handles those WhatsApp conversations on your business number; Fovea turns the CCTV you already have into live operational data.
Most of the UAE’s population was born somewhere else, and it shows in the inbox. A single Dubai brokerage fields questions in English and Gulf Arabic, frequently switching mid-thread, and nearly all of them arrive on WhatsApp — usually in the evening, often from someone who has messaged three other agencies at the same time.
The UAE moved to a Saturday–Sunday weekend in 2022, but customer demand didn’t follow the office calendar. Weekend viewings, late-night restaurant bookings and Friday-evening clinic enquiries land exactly when teams are off. Alfred covers those hours on your WhatsApp Business number and hands qualified conversations to your team in the morning.
Physically, UAE malls, hotels and warehouses already run extensive CCTV — footage that is mostly reviewed after something goes wrong. Fovea connects to those cameras over RTSP and turns them into live zone counts, dwell times and plain-language WhatsApp alerts, processed on-site.
An off-plan launch can drive hundreds of WhatsApp enquiries in a weekend. Alfred answers each one, asks budget, unit type, cash or mortgage and handover timeline, then books viewings or sales-centre visits straight into your agents’ calendars.
Agents start Monday with qualified leads, not an unread inbox.
How Alfred works →Patients ask about availability, prices and accepted insurers at night. Alfred answers from your knowledge base, books into your calendar, and escalates anything clinical to staff with the full thread attached.
Reception opens to a booked calendar, not a backlog.
How Alfred works →Count visitors per zone, measure dwell time at displays and receive an end-of-day report per store — from the cameras already installed, with video processed on-premises.
Layout and staffing decisions backed by counts, not guesses.
How Fovea works →Federal Decree-Law No. 45 of 2021 (UAE PDPL)
A summary of how the products are built, not legal advice. Full detail on the Security page.
Alfred connects to your WhatsApp Business number through the official WhatsApp Business Cloud API — no unofficial clients or number-sharing apps. Setup is self-serve from the dashboard and can be live the same day.
Language detection is automatic, so Alfred follows the customer as the conversation moves between English and Arabic and replies in the language they are using.
The product is the same, but the applicable data protection regime differs from the federal PDPL. Tell us at onboarding and we document data flows against the regime that applies to you.
No. Fovea is software installed on a computer at your site; it connects to your existing IP cameras over RTSP. Our team sets it up remotely using your camera credentials — no site visit and no new hardware.
Early Access is open for businesses in Dubai, Abu Dhabi and across the Emirates. No commitment required.
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